Help!
For help with our Online Shopping System click here
Frequently Asked Questions
What are your standard postage costs?
UK: |
1 item = £2.99 |
Europe: |
1 item = £6.99 |
International: |
1 item+ = £8.99 |
UK Delivery - We aim to dispatch orders within 2-3 working days of receipt using Royal Mail standard or recorded delivery, however should there be an unforeseen delay in dispatch customers will be contacted either by phone or email. All electrical products are delivered direct to the customer from the manufacturer/supplier using in dependant carriers, under normal circumstances delivery to the customer is 3-5 working days within the UK. We cannot be held responsible for delays in delivery once customers orders are in the hands of carriers.
International/EU Delivery - We aim to dispatch orders within 2-3 working days of receipt using Royal Mail Air either 1st Class, Standard or Recorded Delivery. Please allow 5-10 working days for delivery to country of destination, delivery then becomes the responsibility of the countries own postal or courier service.
Electrical Products - All electrical products are delivered direct to the customer from the manufacturer/supplier using in dependant carriers. Under normal circumstances please allow 5-10 working days for delivery. We cannot be held responsible for delays in delivery to customers address once customers orders are in the hands of the third party carriers.
Do you have a minimum order value?
A minimum order value of £10.00 applies to credit/debit card orders only.
Where are you based and can I visit your shop?
We used to have a shop in Paignton town but now Natural Way Health is purely an internet based business. This does not mean you are dealing with a mindless computer! Please feel free to give us a ring on the numbers below for friendly advice from our expert staff.
What is your postal address?
Natural Way Health, 21 Torbay Road, Paignton, S.Devon, England, TQ4 6AF
Help, how do I use your online shopping facilities?
For help with our Online Shopping System click here
Where can I view your Terms and Conditions, and / or Disclaimer or Privacy Policy?
Click here to go to our T&C, Disclaimer and Privacy Policy page
For further information you can email us or phone us on the number below.
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